Mercian Luxury Serviced Apartments- Birmingham City Centre - Better and bigger than a hotel!

Ankunft/Abreise Anweisungen

Gut zu wissen, bevor Sie gehen

• Pets are not allowed
• -After the booking you should shortly receive a personal "guest area" link where you can fill in all required pre-check-in info, sign the agreement, and upload your ID/Passport. We require a valid copy of the Driver's License or Passport. Just like a hotel, and for security purposes, the name on the ID should be the same on your Booking.com account. ***For third-party booking, we still require your ID and the ID of the guest who will be staying in our apartment. ID IS REQUIRED FOR ALL ADULT GUESTS INCLUDED ON THE RESERVATION We operate a "Meet and Greet" in-person check-in at the building. One of the team members will meet you to hand over the keys. If you would like an early check-in or late check-out please let us know. It's depending on availability. Early check-in prices (IF AVAILABLE - PLEASE MESSAGE US): 11 AM - 12 PM - £49 1 PM - 1:30 PM - £30 2 PM - 2:30 PM - £20 3 PM - 4 PM - £9 ***Late check-in fee: £30 - 8 PM - 10 PM £50 - 10 PM - 12 AM £70 - 12 AM - 1 AM Late check-out prices (IF AVAILABLE - PLEASE MESSAGE US): 11 AM - £20 11:30 AM – 12 PM - £30 12:30 PM – 1 PM -£40 2 PM - 5 PM - £60 5 PM onwards – Purchase cost of an extra night FREE PARKING OFFSITE (Five Ways Car Park- Tennant St) - Subject to availability (FIRST COME FIRST SERVE) - Please send your car registration number 48 hours before check-in to secure parking space - NO CAR REGISTRATION, NO PARKING - WE ONLY HAVE 10 PARKING SPACES, ONCE IT'S FULL WE CAN NO LONGER REGISTER YOUR CAR - REGISTRATION IS FROM MONDAY - FRIDAY 9:00 AM - 5:30 PM ONLY - WE ARE NOT LIABLE FOR PARKING FINE IF YOUR CAR WAS NOT REGISTERED ON TIME - NO PARKING AVAILABLE FOR LAST-MINUTE RESERVATIONS/SAME-DAY BOOKING HOUSE RULES: ***We provide one complimentary cleaning for long-term stays (24 nights and above) ***Cleaning fee is £69 (1BR) £79 (2BR) for additional cleaning ***We don't provide extra towels, sheets, or bedding. You can request a replacement with a fee: - £20 to replace the sheets - £10 to replace a set of towels ***Guests will receive a Welcome Kit. The Welcome Kit gets you started on your vacation by providing a few additional necessities, such as: Dish soap Dishwasher pods One kitchen sponge Two trash bags In addition, the complimentary items below are provided as a convenience for when you first arrive. ADDITIONAL SUPPLIES WILL BE THE RESPONSIBILITY OF THE GUEST. Two full rolls of toilet paper per bathroom Travel-sized shampoo, conditioner, and bars of soap in each bathroom One full roll of paper towels in the kitchen Some tea, coffee, milk, sugar, and salt ***Parties or Events are not allowed. If guests are found to have had a party, which results in extra cleaning, guests will be responsible for an extra cleaning charge of £100 and guests will be asked to vacate the property immediately without a refund. ***NO SMOKING! NO VAPING! £200 fee will incur if there is a smoke odor in the unit. ***No loud disturbances, and/or noise-nuisance are allowed or tolerated on these premises. In the event of a disturbance, one polite request (warning) will be given to reduce the noise. If our request is not followed, the guest will be asked to leave the unit without a refund. ***No additional guests on the property except for those declared on your reservation. Only registered guest/s are allowed in the unit. No visitors of any kind.This property will not accommodate hen, stag or similar parties.

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