La cruz cozy apartment by Next Stop Bilbao

Arriving/leaving Instructions

Know before you go

• Pets are not allowed
• Self-check-in is from 17:00 to 21:00. In-person check-in is available (subject to availability and upon request). A link will be sent to the legally required hotel registration process, where all guests' ID or passport details must be entered. Please note that an additional charge of EUR 30 will apply for late check-in after 21:00. Please note that an additional charge of EUR 20 will apply for early check-in before 17:00 (subject to availability and upon request). Please note that an additional charge of EUR 20 will apply for late check-out after 11:00 (subject to availability and upon request). In-person check-in: Staff will wait up to 30 minutes. After that, additional charges will apply if further assistance is required. Lockers are available for early arrival or personal storage. A discount voucher is offered after booking. Guests are responsible for their personal belongings. The property is not responsible for lost keys. A charge of EUR 100 applies per lost set of keys. Late arrivals without prior notice will incur a EUR 50 fee per hour, charged through the booking platform. Follow the instructions and videos to avoid problems when accessing the property. We are not responsible if access is impaired due to failure to follow the steps indicated in the listing. Smoking in the unit will incur an additional charge of EUR 100. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host

Minimum age:

Minimum age: 18