Urban Colors by Next Stop Bilbao

Arriving/leaving Instructions

Know before you go

• Pets are not allowed
• - Self-check-in from 5:00 PM to 9:00 PM. Walk-in check-in is available (subject to availability and upon request). - A link will be sent to the hotel for the check-in process, which is required by law. All guests must provide their ID or passport. Additional Charges: - Late check-in: Arrivals after 9:00 PM will have a €30 supplement, regardless of whether they arrive in person or via self-check-in. - Early check-in: Arrivals before 5:00 PM will have a €20 supplement (subject to availability and upon request). - Late check-out: Departures after 11:00 AM will have a €20 supplement (subject to availability and upon request). **Walk-in check-in: Staff will wait for up to 30 minutes; after that, additional charges will apply if additional assistance is required. Lockers: - Available for early arrivals or for storing personal belongings. A discount coupon is provided after booking. Responsibility for Belongings: - Guests are responsible for their personal belongings. Next Stop Bilbao is not responsible for any loss. Lost Keys: - A €100 charge will apply for each lost set of keys. Check-Out Time: - Late arrivals without prior notice will incur an additional €50 per hour charge, which will be charged through the booking platform. No Smoking: - Smoking is prohibited in the apartment. A €100 fine will apply for non-compliance. IMPORTANT: Follow the instructions and videos to avoid problems when accessing the property. Note: We are not responsible if access is affected by not following the steps indicated in the listing.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Minimum age:

Minimum age: 18