The WILLOW, Studio Cityview by WStay @ Tropicana 218 Macalister

Arriving/leaving Instructions

Know before you go

• Pets are not allowed
• Damage deposit: 200.00 MYR - collected via Cash on checkin, refunded via Cash on checkout
• Please note that, for our standard checkout procedure. 1. To be refunded with cash deposit, guest will have to wait for the room to be checked at 11h00 am and collect your deposit. 2. For earlier checkout than 11H00 am, kindly share a photo of the keys returned to our letterbox and just share your bank details with us and we'll have it transferred back to you to your bank's currency. We would like to just reassure you that we will be using one of the safest gateways to refund your deposit to you via, Wise. It eases your checkout and you will be receiving it within 24 hours. Receipts will be shared with you once it's done and we will be assisting you until you have received it. Thank you for your understandingThis property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host

Minimum age:

Minimum age: 18