Serene Coastal Haven Penthouse

Arriving/leaving Instructions

Know before you go

• Pets are allowed with possible charges
• 1. Welcome Smiles: 2. Access to the property is reserved exclusively for those included in the reservation, and visitors are not permitted. 3. Please keep your personal belongings in designated areas and do not leave them in common spaces. 4. The only area allowed for smoking is the terrace of the building; Smoking is prohibited in other parts of the property. 5. If you wish to rearrange the furniture, we ask that you contact us in advance to maintain the organization and condition of the property. 6. To verify the identity of each member of the reservation, we request a valid identification, either an ID for Colombians or a passport for foreigners. 7. The use and entry of psychotropic substances, such as marijuana, is strictly prohibited in our facilities. 8. Since we do not have a 24-hour reception, it is important to agree on a check-in time within our schedule established in the property rules. 9. We do not offer storage of belongings after completing the reservation, so we recommend that you plan your itinerary carefully. 10. Since we are located in a natural environment, it is possible to find wild animals, insects and terrestrial amphibians sporadically. Please let us know if anyone in your group has phobias related to these creatures. 11. There may be occasional noise from parrots, dogs, wild birds and nearby restaurants. We recommend that you be prepared to enjoy these characteristic sounds of our environment. 12. Although we do not have a concierge or wait service, our host will be available to help with any concerns you may have. We will provide a way to contact you to resolve any issues or answer questions. 13. The use of air conditioning is from 6 pm to 8 am 14. Quiet hours from 11 to 7 am 15. To secure your reservation, we ask that you pay 50% within 24 hours of making your reservation. The remainder can be paid up until the day before the reservation date.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host

Minimum age:

Minimum age: 18