Helbor Nun Vila Nova by Viva - Apartamentos completos próximo ao Parque do Ibirapuera

Arriving/leaving Instructions

Know before you go

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Guests can access their rooms with a mobile device.

Special instructions

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [https://wa.me/5548999029552 or +55 48 99902-9552 (Whatsapp only)]. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Minimum age:

Minimum age: 18