Zen Hermitage

Arriving/leaving Instructions

Know before you go

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Special instructions

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions.

Minimum age:

Minimum age: 18