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Arriving/leaving Instructions

Know before you go

• Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with a photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
• Pool access available from 8:00 AM to 8:00 PM
• Parking height restrictions apply.

Special instructions

The front desk is open daily from 8:00 AM - 9:00 PM. If you arrive at the property after hours, you'll need to check in at an alternative location: [Rua Arraia 425]. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:30 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours.

Minimum age:

Minimum age: 18