Artekale Old Town by Next Stop Bilbao

Arriving/leaving Instructions

Know before you go

• Pets are not allowed
• - Self-check-in from 5:00 PM to 9:00 PM. In-person check-in is available (subject to availability and upon request). - A link will be sent to the legally required hotel registration process, where all guests' ID or passport details must be entered. Supplements: - Late arrival: Arrivals after 9:00 PM will incur a €30 supplement, regardless of whether arrival is in-person or self-check-in. - Early check-in: Arrivals before 5:00 PM will incur a €20 supplement (subject to availability and upon request). - Late check-out: Departures after 11:00 AM will incur a €20 supplement (subject to availability and upon request). **In-person check-in: Staff will wait for up to 30 minutes; after that, additional charges will apply if further assistance is required. Lockers: - Available for early arrival or storing belongings. A discount voucher is offered after booking. Responsibility for Belongings: - Guests are responsible for their personal belongings. Next Stop Bilbao is not responsible for losses. Lost Keys: - A €100 charge for each lost set of keys. Check-Out Time: - Late arrivals without prior notice have a €50 surcharge per hour, charged through the booking platform. No Smoking: - Smoking is prohibited in the apartment. A €100 penalty will apply for non-compliance. IMPORTANT: Follow the instructions and videos to avoid problems when accessing the property. Note: We are not responsible if access is impaired due to failure to follow the steps indicated in the listing.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host

Minimum age:

Minimum age: 18