Pousada Portal da Serra

Arriving/leaving Instructions

Know before you go

• Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with a photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special instructions

If you are planning to arrive after 3:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Minimum age:

Minimum age: 18