Colectia Hotel Urumea

Arriving/leaving Instructions

Know before you go

• Pets are allowed upon request with possible charges
• Check in service will be available from noon until 11 pm, after that time please consult with the hotel. Please note, when booking 3 or more rooms, different policies and additional supplements may apply. Please note that smoking is strictly forbidden in this property, including rooms. Penalties up to 150 EUR may apply if this rule is not respected. Pets are allowed, maximum 1 per room, with a daily supplement of € 10. License number: HSS 00762 Front desk hours are from 9am to 5pm every day of the week. All guests arriving later than 5pm must notify the front desk. The telephone number is: +34690164325 ATTENTION: RECEPTION HOURS from 7:00 a.m. to 11:00 p.m. - CHECK-IN from 2:00 p.m. to 11:00 p.m. If you are going to arrive later than 11:00 p.m., please contact the hotel BEFORE to make early check-in. HOTEL ACCESS, PARKING ACCESS AND 24-hour CUSTOMER SERVICE.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Minimum age:

Minimum age: 18