Hotel Costa Balena-Piscina Aquecida Coberta

Arriving/leaving Instructions

Know before you go

• Pets are not allowed
• Please note that only beverages bought at the property can be consumed at the hotel. Be aware that is prohibited to use speakers by the pool area or around the hotel. When staying for 5 nights or longer, Brazilian credit card holders may make payment in 3 installments at the property. According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. Please note that the hotel will send a Credit Card Authorization form to guests, who must fill and return it to the hotel, in order to guarantee the reservation. Only guests are allowed to enter the property and benefit from the hotel facilities.

Minimum age:

Minimum age: 18