Heritage Line Violet cruise – Ha Long Bay & Lan Ha Bay

Arriving/leaving Instructions

Know before you go

• Only registered guests are allowed in the guest rooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets or service animals are allowed at this property.

Special instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Please be advised that this property is a cruise ship and not a standard hotel. Cruise registration must be completed in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for each passenger. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.