Hotel Playa La Media Luna

Arriving/leaving Instructions

Know before you go

• Pets are not allowed
• Please note that guests must pay in MXN pesos at exchange rate the hotel has during the guest's arrival. VISA and MasterCard credit cards, as well as traveler checks are accepted. Guests must bring pesos if they intend to pay with cash. Please note that in order to generate an invoice guests must request it at the moment of booking and provide the full information. No invoices will be made at the moment of check in or during the stay. Due COVID-19, housekeeping is made every 2 days during guest stay. 100% smoke free space. By official disposition according to the anti-smoking law, smoking is prohibited inside the hotel facilities (including open areas). In case the guest is seen breaking the law, he will be made available to the corresponding authorities. The hotel will be undergoing renovations from the 1st of September to 1st of October from 9:00am to 7:00pm. Two-Bedroom Apartment - Fourth Floor upstairs: please note that for this room type is located on the fourth floor, there is no lift and you have to go upstairs by foot.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Minimum age:

Minimum age: 18