Sotetsu Fresa Inn Chiba Kashiwa

Arriving/leaving Instructions

Know before you go

• One child aged 6 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.

Special instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The name on the booking must match the name on the passport. Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt. Guests should write the name of the guest and check-in date on the package. The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items.