Eleven Suites - Cozy apartments

Arriving/leaving Instructions

Know before you go

• Pets are not allowed
• Please notice that check-in is done autonomously. If you have any urgencies or problems during check-in, we are able to assist you remotely by calling our service phone (available in the reservation details). Please notice that due to local laws, you will be required to complete a check-in procedure through an online form powered by Vikey software. During this procedure, you will need to provide a valid identification (passport or European Identity card) and also pictures of each guests, regardless of the age. This procedure is mandatory (no exceptions are made under any circumstances) and must be completed at least 2 hours before arrival. It is also possible to complete it at arrival (for last minute bookings), but we cannot guarantee immediate verification. The provided data is used solely for compliance of local regulations and provided photos are deleted after 24 hours. You will be also required to pay the city tax by credit card, and sign the rental agreement in the last part of this procedure. The city tax cannot be paid in cash. Early check-in and late check-out is subject to availability and can be subject to additional costs (provided under request). Please notice that check-in after midnight is possible at an additional fee of 40 EUR that must be paid before entering to the property. This should be requested before 10:00 pm on the day of check-in. The lost of keys will require the change of the whole lock. For this reason, if you loose the keys you will be charged a fee of 250 euros. The sofa bed is only prepared for reservations with more than 2 guests free of charge. If you are booking for less than 2 guests, but want us to prepare them, please let us know in advance. The request is subject to availability and using additional bed linen has an additional cost of 12 euros (single payment).This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Minimum age:

Minimum age: 18