Hotel Acqua Medellín

Arriving/leaving Instructions

Know before you go

• If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian visitors) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 3 children aged 3 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guest rooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is not required for transport to and from this property.
• Cashless payment methods are available for all transactions.

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Minimum age:

Minimum age: 18