Hotel El Portón de San Joaquín

Arriving/leaving Instructions

Know before you go

• If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian visitors) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• One child aged 6 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guest rooms.
• No pets or service animals are allowed at this property.
• Parking height restrictions apply.
• Contactless check-in is available.

Special instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Minimum age:

Minimum age: 18