The Royal Haciendas Resort & Spa

Arriving/leaving Instructions

Know before you go

• Pets are not allowed
• Damage deposit: 300.00 USD - collected via Credit Card on checkin, refunded via Credit Card on checkout
• All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX £145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in. Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process. At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants. Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Early departure policy: No refunds will be given for any cancellation or modification made after check-in. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Minimum age:

Minimum age: 25