Royal Rio Palace Hotel

Arriving/leaving Instructions

Know before you go

• Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with a photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guest rooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Contactless check-out is available.

Special instructions

Front desk staff will greet guests on arrival at the property.

Minimum age:

Minimum age: 18