Platinum Hotel&Residence Wilanów

Arriving/leaving Instructions

Know before you go

• Pets are allowed upon request with possible charges
• Please note that a deposit of 100 PLN is pre-authorised on the credit card at the check-in. The deposit cannot be paid in cash. Smoking is not allowed in the apartments, on balconies and in the common areas. Please note that in the case of a non-refundable reservation, you will be provided with the personalised link which is necessary to make the secured payment for the reservation with a credit card. Please note that the credit used for booking must contain the guest name to be presented at reception upon the client's arrival. If the credit card used for reservation is not presented, the Platinum Residence will request an alternative credit card for payment. Cards belonging to third parties, payment cards, debit cards and virtual cards (without the physical presence) will not be accepted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

Minimum age:

Minimum age: 18